Privacy Policy
This Privacy Policy explains how Monveri LLC (“Monveri,” “we,” “us,” or “our”), located at 1300 South Blvd, Suite B109, Charlotte, NC 28203, handles information in connection with MyTCG Collection (the “Service”), which runs on the Monveri platform.
1. Information we collect
- Information you provide — such as your name and email address when you create an account.
- Operational data — the cards, quantities, conditions, decks, and related information you add to your collection.
- Technical data — such as IP address and browser type, collected automatically when you use the Service.
2. How we use your information
- To provide, operate, and improve the Service and keep you signed in;
- To value and organize your collection using third-party card data;
- To maintain the security, integrity, and performance of the Service;
- To process payments and respond to your support requests;
- To comply with legal obligations.
3. Data ownership & architecture
The platform uses a dedicated, account-level data architecture so that each account operates in isolation with full ownership of its operational data. Your collection data is yours.
4. How we share information
We do not sell, rent, or trade your personal information. We share information only as needed to operate the Service — for example, with payment processors to complete transactions — or where required for legal compliance.
5. International data transfers
Your information may be transferred to, stored, and processed in the United States, where data-protection laws may differ from those in your jurisdiction.
6. Data security
We implement industry-standard safeguards, including encryption and access controls, to protect information. However, no system can guarantee absolute security.
7. Your rights
You may request access to, correction of, deletion of, or portability of your personal information, and we will respond within 45 days. California residents have additional rights under the CCPA, including the right to request deletion.
8. Use of artificial intelligence
We use AI tools to assist with software development and content drafting. Our AI usage does not access your live collection data, and we never train AI models on customer information.
9. Data retention
We retain information for as long as reasonably necessary to provide the Service and meet our legal obligations. Data may be preserved longer where subject to a legal hold or subpoena.
10. Children’s privacy
The Service is not directed to children under the age required by applicable law, and we do not knowingly collect their personal information.
11. Cookies
We use cookies and similar technologies as described in our Cookie Policy.
12. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by the “Last updated” date above.
13. Contact
For privacy questions or to exercise your rights, contact Monveri LLC at privacy@monveri.co, or by mail at 1300 South Blvd, Suite B109, Charlotte, NC 28203.